Privacy Policy

Effective Date: July 14, 2025

1. Introduction

Welcome to esetroc.com (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy describes what information we collect, how we use it, and your rights.

2. Data Controller

esetroc.com operates under the data controller for managing personal information in compliance with applicable data protection laws.

3. Information We Collect

3.1 Information You Provide

• Communications (via email sent the esetroc.com domain or subdomains thereof): inquiries, support requests, feedback, or correspondence

3.2 Automatically Collected Data

• Technical Data: session IDs, ephemeral debugging identifiers
• We do not collect IP address or browser information.

4. How We Use Your Information

• Communicate with you regarding services, updates, support, and promotions.
• Comply with legal obligations and respond to lawful requests.

5. Legal Basis (GDPR)

• Performance of a contract.

6. Cookies & Tracking Technologies

We do not use any.

7. Sharing Information

We may share data with:

• Legal authorities when required by law.

We do not sell your personal information.

8. International Transfers

Your data may be stored or transferred to servers outside your country. We implement safeguards to ensure data protection.

9. Data Retention

We retain personal data as long as necessary for the purposes outlined. You may request deletion or correction at any time.

10. Your Rights

Depending on your location, you may have rights to:

• Access, correct, update, or delete your data.
• Restrict or object to processing.
• Receive your data in a portable format.
• Withdraw consent where applicable.
• Lodge a complaint with your local data protection authority.

To exercise your rights, contact us at privacy@esetroc.com.

11. Children’s Privacy

This site is not intended for children under 13. We do not knowingly collect data from children.

12. Security

We use industry-standard measures to protect your data. However, no system is completely secure.

13. Policy Updates

We may update this policy. Changes will be posted with an updated “Effective Date.”

14. Contact Information

If you have questions, please contact us:

• Email: privacy@esetroc.com